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Questions, feedback or trouble with the app? Email us at info@mootd.ai and we'll get back to you.

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Delete your MOOTD account

MOOTD AI: Outfits & Wardrobe is published by MOOTD AI (MOOTD SIA, Latvia).

In the app. Open Profile → Delete account, type DELETE and confirm. You may be asked to sign in again first. Deletion starts straight away.

Without the app. Email info@mootd.ai from the address you sign in with, with the subject "Delete my account". We'll delete your account within 30 days and confirm by email.

What we delete. Your account and sign-in, wardrobe pieces, photos and generated item images, outfits and wear history, your Persona, your settings, and the AI request records and usage events linked to your account.

What we keep, and for how long.

  • A record that the account was deleted, holding a scrambled account ID and the date. We keep it to show the deletion was done.
  • Cost records, with your account ID replaced by a scrambled one, kept for accounting.
  • Deleted photos may stay recoverable in our storage for up to 7 days before they're gone for good.
  • Usage data in Google Analytics for Firebase isn't tied to your account and expires after 14 months.
  • Our cloud provider's request logs expire after 30 days.

Delete some data and keep your account. You can delete single pieces and recorded outfits in the app at any time, and you can download a copy of your photos and data.

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